ADP GlobalView Payroll Implementation for National Gas
How ADP Experts Enabled a Seamless ADP Global View Go-Live for National Gas
With over 13+ years of experience in HRIS, Payroll Implementation & Services, ADP Experts has been providing end to end solutions for National Gas to go-live with their new payroll platform with ADP Global View system. Started with one, now 2 resources from ADP Experts has been working with National Gas for the Payroll Implementation project.
About the Client – National Gas
National Gas is the backbone of Britain’s energy system. They play a vital role in transporting gas to power stations, major industries, storage facilities, more than half a million businesses and around 23 million homes. They have close to 2500 employees across various sites in UK.
About the Project
National Gas approached ADP Experts for a short term 3 month project. They moved out from National Grid company and as a result they were implementing new HR and Payroll Systems for their employees. Their payroll team needed an expert in ADP Global View Implementation to help them with the go-live activities and post go-live support. Based on the stellar performance, National Gas decided to extended the contract and today, 2 resources have been working with National Gas on their Payroll Implementation project.
What’s Going On
The Challenge:
- National Gas was struggling with go-live scheduled for Aug’24
- ADP Experts came on board only from Jul’24 – they were not involved in Gap Analysis, Requirement Gathering or System Set-up stages with National Gas
- HR system wasn’t live as it was a synch implementation (HR + Payroll was scheduled for Aug go-live) – therefore lot of manual efforts were needed to have clean data for the go-live
- Limited time for ADP Experts to pick up the business process and was already on floor to the parallel run stage
Our Solution:
We followed an approach with the consultants any time ready to put in all their efforts to achieve the go-live on the scheduled date with 100% accuracy. Our solution was implemented in 3 stages:
Stage 1: Complete parallel run successfully for August go-live – work along with the payroll team to understand the current setup, review GV setup and work with the payroll team to help collect the data (from required sources) for payroll processing and send it to ADP GV. Work on the data gaps and fix such issues for a successful parallel run. Process will include:
- Data Collection
- Gap Analysis
- Data Validation & Fill in the gaps
- Implement temporary check point process
- Send data for Payroll Processing
- Retrieve error log from ADP
- Fix data issues
- Repeat until parallel run is successful and achieve 100% accuracy
Stage 2: Provide post go-live support up to 2 successful runs (100% accuracy) – process will include steps to ensure:
- Data is collected on or before cut-off date
- Review data collection process and define standard approach
- Implement data check points to ensure gaps are addressed at source
- Follow-up with ADP for Payroll Register
- Review and sign-off Register
- Pay date checks – payslips and other reports
- Support on any queries related to the pay (post pay date)
Stage 3: Process Improvement – Achieved by the following steps:
- Process Mapping
- Identify Pain Points
- Perform Root Cause Analysis
- Removal of Pain Points
- Achieve a stabilized standard process
Customer Benefits
National Gas is now a very happy client for ADP Experts and extremely satisfied with the solutions provided. Scheduled go-live for Aug’24 was successfully completed with maximum accuracy and resources from ADP Experts were able to provide solutions for
- ADP GV Implementation – Manual SSL uploads from various interface sources (HR, e-Time, Pensions, Car Benefits) and reconciliation of data for baselining activity, go-live and post go-live until all the automatic interface was switched on.
- Resolving payroll issues
- Technical issue resolution with SuccessFactors and Global View interface
- Post go-live Support – Resolving employees’ queries/issues after every pay run related to payroll and interface
- Process Documentation & Business Process Improvement
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